Effective Date: January 1, 2025

1. ACCEPTANCE OF TERMS By accessing or using the website https://mifenixcargo.com/ (hereinafter, the “Site”), you (the “User”) agree to be bound by these Terms and Conditions of Use (“Terms”). If you do not agree with these Terms, you must not use the Site or the services provided by Fenix Cargo & Logistics LLC (“Fenix Cargo”).

2. COMPANY INFORMATION This Site is owned by Fenix Cargo & Logistics LLC, a company registered in the State of Florida, United States, dedicated to providing logistics services, courier shipping, international mailbox services, air, ocean, and ground freight, as well as customs and purchasing agency services.

3. USE OF THE SITE The User agrees to use this Site in a legal and appropriate manner, refraining from:

• Using it for fraudulent or illegal activities.
• Introducing viruses or any other malicious software.
• Accessing or attempting to access restricted or third-party information without authorization.

4. INTELLECTUAL PROPERTY All content on the Site, including but not limited to text, images, logos, videos, graphics, trademarks, and software, is the exclusive property of Fenix Cargo or its licensors and is protected by applicable intellectual property laws in the United States and internationally.

5. DESCRIPTION OF SERVICES Fenix Cargo offers the following services:

• International Courier.
• International Mailbox.
• Air, Ocean, and Ground Freight.
• Logistics, Warehousing, and Distribution.
• Customs and International Trade.
• Purchasing Agency.
• Special services related to transportation and logistics.

Services are subject to availability, rates, and specific regulations of each country. Fenix Cargo does not guarantee the availability or suitability of services for particular purposes.

6. LIMITATION OF LIABILITY Fenix Cargo & Logistics LLC, its directors, employees, or agents shall not be held liable under any circumstances for:

• Damages, losses, or deterioration of shipments caused by force majeure, acts of authority, civil unrest, natural disasters, actions by the sender or recipient, or any other cause beyond its control.
• Delays in the delivery of goods.
• Loss of income, profits, data, or any indirect, special, or consequential damages.

7. USER RESPONSIBILITIES The User is responsible for:

• Verifying the legality of the items they wish to ship.
• Complying with customs laws and regulations in the country of origin and destination.
• Providing truthful and complete information.

The User expressly releases Fenix Cargo from any liability arising from:

• The shipment of prohibited or restricted goods.
• Errors or omissions in the information provided.
• Non-compliance with local or international laws or regulations.

8. PERSONAL DATA PROTECTION Fenix Cargo ensures compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA), and any other legislation in countries where it operates.

Data collected through the Site will be used exclusively to provide services and will not be shared with third parties without consent, except when required by law.

9. SMS/TEXT MESSAGES – SMS PROGRAM DESCRIPTION Our SMS program provides text messages for appointment reminders, events, receipts, customer service, and occasionally promotional messages when you opt in. Message frequency varies depending on your interaction with our services.

9.1. OPTING OUT You can cancel the SMS service at any time. Simply text “STOP” to the shortcode (number provided). Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, or text “START” to resume receiving messages.

9.2. HELP AND SUPPORT If you experience issues with the messaging program, reply with the keyword “HELP” for more assistance or email: soporte@mifenixcargo.com

9.3. CARRIER LIABILITY Carriers are not liable for delayed or undelivered messages.

9.4. MESSAGE AND DATA RATES Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

9.5. RECURRING MESSAGES DISCLOSURE Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

9.6. PROHIBITED CONTENT Our SMS messages will never contain: Phishing attempts, smishing, or social engineering to manipulate you into sharing private information, Illegal content (all content complies with federal and state laws), SHAFT content (sex, hate, alcohol, firearms, and tobacco) that does not follow federal and state law and regulations.

9.7. SMS OPT-IN DATA PROTECTION All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

9.8. PRIVACY FOR SMS SERVICES For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy: https://mifenixcargo.com/web/en/privacy-policy/

10. THIRD-PARTY LINKS This Site may contain links to third-party websites. Fenix Cargo does not control and is not responsible for the content or privacy practices of such sites.

11. MODIFICATION OF TERMS Fenix Cargo reserves the right to modify these Terms at any time without prior notice. Modifications will become effective upon being published on the Site.

12. GOVERNING LAW AND JURISDICTION These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States. Any disputes arising from their application or interpretation shall be submitted to the exclusive jurisdiction of the courts of Miami-Dade County, Florida.

13. CONTACT For any inquiries related to these Terms, please contact:
Fenix Cargo & Logistics LLC
Address: 7705 NW 46th Street, Doral FL, 33166
Phone: (305) 717-6595
Email: info@mifenixcargo.com