Effective Date: January 1, 2025

Fenix Cargo & Logistics LLC (“Fenix Cargo”), located in the State of Florida, United States, is committed to protecting the privacy and security of the personal data of users (“Users”) who access and use the website https://mifenixcargo.com/ (“Site”). This Privacy Policy describes how we collect, use, share, and protect personal information.

INFORMATION COLLECTED

We collect the following information:

• Personal identification data: name, address, phone number, email.
• Shipment and requested service information.
• Payment information (where applicable).
• IP addresses, cookies, and browsing data.

PURPOSE OF DATA PROCESSING

We use the collected information to:

• Manage and carry out logistics, courier shipments, locker services, freight, customs and foreign trade, purchasing agency, and other transport and logistics-related services.
• Respond to inquiries and requests.
• Comply with legal and regulatory obligations.
• Improve the quality of services and the Site.
• Send promotional communications only with prior consent.

LEGAL BASIS FOR PROCESSING

The data processing is based on:

• The execution of a contract.
• The User’s explicit consent.
• Compliance with legal obligations.

SHARING OF PERSONAL DATA

We do not sell or rent personal data. We may share information with:

• Logistic and technology service providers.
• Government or judicial authorities when required by law.
• Business partners in the countries of origin or destination of the shipments.
• Payment processors (Stripe, PayPal, and Intuit) – solely for the purpose of processing your payments.
• Email service providers – solely for sending communications you have opted into.
• Website hosting services – solely for the purpose of hosting our website and its content.
• SMS message aggregators and providers – solely for delivering text messages you have opted into receiving.
• HighLevel CRM – for client relationship management.
• AI technology providers – to power our AI-enabled features and services.
• Cloud storage providers – for secure storage of data processed by our systems.

INTERNATIONAL DATA TRANSFERS

By using our services, the User agrees that their data may be transferred and processed in the United States and other countries where we operate, always under the same protection guarantees.

USERS’ RIGHTS

Users may exercise the following rights:

• Access their personal data.
• Rectify or update data.
• Delete data.
• Object to data processing.
• Data portability (where applicable).

To exercise these rights, Users may write to: info@mifenixcargo.com

DATA RETENTION

Personal data will be retained only for as long as necessary to fulfill the stated purposes or as long as a contractual or legal relationship exists that justifies it.

INFORMATION SECURITY

We implement physical, technical, and administrative security measures to protect data from loss, misuse, unauthorized access, or disclosure.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to enhance browsing experience, analyze traffic, and personalize content. Users may manage cookie preferences through their browser. .

MINORS

The Site and Fenix Cargo services are not directed to individuals under 18 years old. We do not knowingly collect information from minors.

CHANGES TO THIS POLICY

We reserve the right to modify this Policy at any time. Any changes will be published on the Site with the corresponding update date.

APPLICABLE LAW

This Policy is governed by the laws of the State of Florida, United States, and by international data protection regulations (GDPR, CCPA, among others).

CONTACT

For questions or requests regarding this Privacy Policy:
Fenix Cargo & Logistics LLC
Address: 7705 NW 46th Street, Doral
Phone: (305) 717-6595
Email: info@mifenixcargo.com